Frequently Asked Questions

1. Apply 1-2 layers of our highly-pigmented, waterproof and long-wear proprietary latex adhesive using the brush-on precision tip applicator.   
2. Allow 3 minutes to dry for an all-day, guaranteed hold.
3. Apply your 3D mink Lash and allow it to lock into place for a comfortable all-day wear.

With proper care, you’ll get up to 50+ wears.

Whatever your eye shape and drama level, we have a magnetic lash for you! Use the eye shape filter or find suggestions for monolid, round, deep-set, almond, and hooded on every lash style.

Depending on your mood, we have lashes that range from natural to mid-glam, and dramatic. You can shop by style in the “SHOP” section.

To remove your lashes, lift at the outside corner and gently pull towards the inner corner. 

Once your lash is off, dip a cotton swab into your All-In-1 Makeup Remover to clean any liner residue . Do not use any oil-based removers on your lashes as this can damage them permanently. Avoid water on your lashes with mink material as this will make them lose curl.

After you’ve finished cleaning your lash band, place your lashes back into the protective box they arrived in.

We have several lash material options for you to choose from, including Bionic Silk, Silk, and Mink. You can shop by material in the “SHOP” section or find what each lash is made of in the “Details” section of each lash style.

Our proprietary latex adhesive does not come with individual lashes. However, they are included in all of our 3D mink kits and bundles.

The Lashin Out Las Vegas latex adhesive contains iron oxide which rates a 2 for safety according to the EWG. There are absolutely no heavy metals or parabens in our formula. Iron oxide typically doesn’t cause problems even for people with sensitive skin. If you have eye problems/surgery, please consult your doctor. There are no known side effects with our latex adhesive.

Once your order is shipped out of the warehouse, your courier will confirm the tracking information within their system. From there we’ll email you your tracking information so you can keep up to date with your order as it gets closer to your doorstep!

We print every shipping label exactly as it's entered on our website. Please be sure to double check your shipping address before completing your order to ensure that your package is shipping to the right location.

If you believe that your address may be incorrect, please reach out to support@lashinoutlasvegas.com, direct message, or call a support agent and we'll be happy to verify or correct this information for you. We cannot correct any addresses once an order has been processed. Please reach out to us as soon as possible for any corrections.

Orders are shipped out within 2 business days. Our warehouse is closed on weekends. Expedited shipping does not affect processing times.

Lashin Out Las Vegas is not responsible for customs fees determined by government regulations.The couriers we use to deliver your packages are through USPS, FedEx, and local post for international orders. All couriers are independent agencies and are not operated under or by Lashin Out Las Vegas. These agencies conduct their own businesses within their own standards and abide by their own rules and regulations.

Return to sender- If you accidentally entered the wrong address location. If this is the case, your courier will mark your package “return to sender.” Reach out to us, We're happy to ship your order again!

Stolen- While your courier will do everything they can to ensure you get your Lashin Out Las Vegas order, there is always a possibility that your package could get stolen. This is why it’s very important for you to make sure that you track your package with your courier's tracker online so that you are available to receive it when it arrives. We are terribly sorry for your loss. We will not be held responsible for lost or stolen product once delivered.

Misplaced- If your package says that it is delivered, and yet you can’t find it, please check with your neighbours to see if it accidentally got placed in the wrong location. Unfortunately, this does happen from time to time.

If you have any issues tracking your Lashin Out Las Vegas order, you can also contact our customer support at info@lashinoutlasvegas.com, and they will help you out. We are committed to getting you your products!

All orders are processed for shipping within 2 business days. From there, we wait for the courier to pick up your order to bring to you!

Our warehouse is closed on Saturday and Sunday. Your order may experience a delay in shipping if your shipping information is not filled out correctly. Please ensure this is filled properly to be certain there is no delay in your order being shipped.